Privacy Policy
Last Updated: June 25, 2026
This Privacy Policy describes how Velocity Garage Doors ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website (https://velocitygaragedoors.com/) or contacting us for garage door services in Orange County, California.
1Information We Collect
We collect information that you voluntarily provide to us, including:
- Contact Information: Your name, phone number, and email address when you call, text, or email us for a quote or service.
- Service Details: Information regarding your service location, garage door issues, and project requirements.
- Communication Data: Records of your correspondence with our team, including inquiries, feedback, and service requests.
2How We Use Your Information
We use the information collected to:
- Provide, schedule, and perform garage door repair, maintenance, and installation services.
- Communicate with you regarding your service appointments, estimates, and inquiries.
- Improve our service quality and customer experience.
- Comply with legal obligations, including maintaining records for our CSLB licensing requirements.
3Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only under the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our business (e.g., communication platforms), provided they maintain confidentiality.
- Legal Requirements: When required by law, regulation, or legal process to protect our rights or comply with a judicial proceeding.
4Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no data transmission over the internet or storage system is 100% secure.
5Your Choices
You may contact us at velocitygaragedoors@gmail.com to:
- Request a summary of the information we have on file for you.
- Correct or update your contact details.
- Request the deletion of your personal data, subject to legal record-keeping requirements.
6Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
7Contact Us
If you have any questions about this Privacy Policy, please contact us at:
